Three new Digital Services are now available in Online Support – the digital selection of X..e series industrial gear units, the selection of spare parts and accessories, and variant management. This gives customers more transparency online. This makes the selection and ordering of spare parts and products easier and faster.
The new Digital Services in Online Support are:
The digital selection of X..e series industrial gearboxes
In the course of digitization, more and more customers want to select and request or order their products online. With immediate effect, customers worldwide can use the SEW-EURODRIVE product configurator to select industrial gear units from the X..e series in four simple steps and receive a product recommendation. You can then either request a report with the result and the CAD data by e-mail or send a request for a quote to SEW-EURODRIVE.
Selection of spare parts and accessories
In Online Support, customers can use the revised “Spare parts and accessories” function to select spare parts, replacement products, services and accessories and request or order them in the shopping cart. Many new options are available, such as selecting an individual gearbox or motor or selecting suitable accessories for frequency converters. A new design, improved user guidance and a faster search complete the offer.